FAQ

  • How do I purchase using Fortiva Retail Credit?
    Complete your Fortiva Online Application. Once you are approved, you will be emailed a unique Fortiva code listing the approved credit limit. Simply return to shopping and check out using this unique code.

  • Why choose Fortiva Retail Credit for purchasing?
    We have partnered with Fortiva Retail Credit and its 3rd party lending partners Mid America Bank & Trust to provide an opportunity to purchase ANY item for our retail price. Fortiva offers $0 Money Down and up to 12 months deferred interest financing.
  • What is Fortiva’s Interest Rate? Annual Fee?
    Fortiva’s Instant Decisioning provides your financing offers with details regarding your Credit Limit, Annual Percentage Rate, and Deferred Interest Promotional Period.
  • When will I complete the required Fortiva Retail Credit paperwork?
    Items purchased thru Fortiva Retail Credit require FREE White Glove Delivery or FREE in-store pick up. The required paperwork 1) Copy of Fortiva Application 2) Copy of Cardholder Agreement 3) Signed copy of Fortiva Receipt, must be completed by applicant upon delivery/pick up of purchased items.
  • Why choose 6 Month Retail Lease Purchase or 12-24 Month Lease Purchase Plans?
    Lease Purchase Plans require NO CREDIT CHECK. Completion of your Lease Purchase Agreement requires verification of information obtained prior to delivery thru our LPP Application. Required information includes Housing/Employment/Income information along with two personal references. Our 6 Month plan allows you to purchase an item at our retail price and pay 6 equal monthly payments. Our 12-24 month plans allow you to purchase thru a discounted initial payment and offers both 40% off the balance for early pay-out on contracts of 7 months or longer (difference between total scheduled payments and total paid on account) and a Service Warranty. Our Lease Purchase Plans are not available on all items offered on the website.

  • How much are shipping/delivery costs?
    We offer White Glove Delivery and In-Store pick up at no additional charge.
  • When should I expect delivery?
    Most Express items ship within 72 hours.
    White Glove Delivery items will be delivered to the room of your choice by our local Delivery Agents in 7-21 days depending on availability and shipping schedules. Some Fortiva purchases do not qualify for delivery and will instead be available for in-store pick up only.
  • Will I receive Order Confirmation?
    Yes. You will be sent an email immediately following your order to confirm that we have received your order and to serve as your receipt. For items requiring White Glove Delivery you will be contacted by phone to schedule delivery.
  • Where/how do I pay future payments?
    For orders financed thru our partnership with Fortiva Retail Credit/Mid America Bank & Trust all payments must be paid directly to Fortiva. You may manage your Fortiva account online at: www.fortivaservicing.com or by phone at: 1-800-792-1421
    For orders purchased thru our No Credit Check Lease Purchase Plans you may pay lease payments due by returning to this website and selecting PAY ONLINE. Convenient payment thru SMS TEXT is available by contacting your local store front. You may also visit the store front closest to you and pay by cash, credit, or debit cards. Your active agreement number and your customer number will be needed.
  • What if there is a problem with my delivery or the items I received? What if I have a warranty related issue.
    You may reach us thru Contact Us or by calling/stopping by your local store front. We are always here to help and want to quickly resolve ANY issue you might have.
  • What is our Privacy/Refund Policy?
    You may review our policy here Privacy/Refund.

About Us

Thinking of purchasing Home Furnishings online?

You’ve made a great choice! From Best Brands and Huge Selections, to Best Prices and Best Purchase Options, to White Glove or Direct Ship Delivery at no additional charge, we are here for you every step of the way. And unlike so many of the other guys, we are here for any question or issue which might arise later. With store front/fulfillment centers right in the cities and towns you work, play, and live in, our team members are your neighbors. And we believe neighbors take care of neighbors!

Established in 1985 E-Z Rentals Home Furnishings has long been a pioneer in the Lease Purchase Industry. We remain one of the largest, most successful dealers in the South Eastern United States and attribute our success to outstanding team members who are committed to excellence in Customer Service, and amazing customers like you who offer us the opportunity to serve. We continue to operate store front/fulfillment centers in Tennessee, Virginia, and Kentucky, allowing us to better, and more quickly, serve all of your home furnishings needs.

Our mission has always been to provide ownership options that are hassle free and convenient. Whether you choose to purchase retail, finance your purchase thru our partnership with Fortiva Retail Credit, or you choose one of our convenient Lease Purchase Plans, the mission remains the same: Hassle free convenience and stellar customer service.